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How to Set Up IPTV on a MAG Box

Installation guide · 10 minutes

This guide shows you how to configure IPTV on a MAG set-top box in about 10 minutes using its built-in portal settings — MAG boxes don't use an installable app the way Fire TV or Android devices do.

Reviewed by the RokuStream team ·

This guide is for the MAG Box. Not your device? See all supported devices.

Before you start

  • A MAG box (Infomir or compatible) connected to Ethernet or Wi-Fi
  • Your MAG box's MAC address (found in system info)
  • The portal URL provided for your service

Steps

  1. Find your device's MAC address

    On the MAG box, go to System Settings → System Info (or similar) to find the MAC address, which authenticates the device instead of a username/password.

  2. Register your MAC address with your service, if required

    Some services need your MAC address registered on their end before the portal will authenticate — check whether this step applies to your specific setup.

  3. Open the portal settings menu

    On the MAG box, go to Settings → System Settings → Servers (menu naming varies slightly by firmware version).

  4. Enter the portal URL

    Type in the exact portal URL you were given, matching capitalization and any trailing path exactly.

  5. Restart the box

    Restart the MAG box to apply the new portal settings and load your channel list.

  6. Confirm the channel list appears

    After restarting, your channels should load automatically without any further login step, since authentication is tied to the MAC address rather than credentials you enter each time.

Troubleshooting

Troubleshooting

The box shows "No channels" after restarting

Double-check the portal URL for typos, and confirm your MAC address has been registered on the service side if that's required for your setup — MAG authentication depends on both being correct.

Troubleshooting

The portal URL field won't accept the address as typed

Some MAG firmware versions are strict about the exact URL format (with or without a trailing slash, http vs. https). Try both variants if the exact one given doesn't work.

Common questions

Still stuck? Contact support.

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